Our Patient, Our Responsibility: Correct Patient Identification for Patient Safety
International Hospital Federation - IHF
| 1 year ago
Authors: Gaurav Loria, Apollo Hospitals Group and Sagar S. Ganga, Apollo Health & Lifestyle Ltd.
ABSTRACT: Correct patient identification is one of the most critical steps in patient safety. The World Health Organization recognizes that patient misidentification can contribute to medication, surgery, diagnostic and documentation errors. The Joint Commission has defined ‘Identifying Patients Correctly’ as the first International Patient Safety Goal. At the Apollo Hospitals, a long-term process of improvements has led to reducing cases of incorrect patient identification and eventually upholding the ultimate goal of patient safety. This entailed improving and learning from incident reporting as well as implementing a culture change through a correct mix including the ‘Our Patient, Our Responsibility’ initiative, rigorous trainings and technologies like bar coding & SSC with Voice-Over. Our Patient, Our Responsibility: Correct Patient Identification for Patient Safety (pdf 1.48MB)