Country: United States
The first confirmed case of COVID-19 in the United States was detected at Providence Regional Medical Center in January 2020. The hospital immediately realized that it was facing a long crisis. In response, it launched the Coronavirus Chronicles website – a digital graffiti wall for employees and the public to share pandemic-themed videos, poetry, art, audio, and images, among others, designed to document their experience during the pandemic and offer lessons for the future.
Providence’s founding sisters used storytelling to advance serving the poor and vulnerable in the wilds of the West Coast more than 160 years ago. Studies show the clinical value of storytelling and listening for patients and providers alike. Coronavirus Chronicles represents a cultural and historical through-line from our past to our present, and offers a gift for the future.
Compared to the last six months of 2019, the Coronavirus Chronicles led to a dramatic rise in Providence’s website traffic. There has been a 54% increase in the number of users, an 88% increase in the number of sessions, and a 101% increase in the number of unique pageviews. The site’s users are almost evenly split between millennials and boomers, showing that the site offers a sense of community and connectedness in a time of social and physical distancing.