Country: United States
Northwell Health Leading New York’s Pandemic Response with Humanity and Innovation
Over two decades ago, Northwell Health developeda sophisticated emergency response system capable of responding to large-scale emergencies, including terrorism acts, viral pandemics, weather events, mass shootings and other mass-casualty incidents. This mindset allowed Northwell to prepare for the COVID-19 pandemic long before it spiralled into a crisis in the U.S.
As New York’s largest healthcare provider, Northwell began preparing for a pandemic as soon as the World Health Organization (WHO) first issued warnings about the novel coronavirus. Northwell’s foresight paid off when the pandemic finally hit New York in full force in March. While other facilities struggled to secure personal protective equipment and other supplies, Northwell had sufficient reserves because it had previously invested over $5 million on the purchase of PPE, ventilators, and other equipment weeks before the supply chain dried up.
As a result, Northwell was well-placed to lead New York’s response to the United State’s largest COVID-19 patient surge. With its all-hazards approach, Northwell created emergency response teams that deployed personnel and resources throughout its 19 hospitals and 800 outpatient locations in NYC, Long Island and Westchester County. Northwell also played a crucial role in addressing the early absence of testing in the state, with Northwell Labs being the state’s first hospital-run facility to perform COVID diagnostic tests.