National Health Insurance Service Ilsan hospital
Country: South Korea
One Hospital, Two Spaces : Sustainable long-term disease control
The centerpiece of Ilsan Hospital’s disease control strategy is the “One Hospital, Two Spaces” approach. Under this system, the hospital separated its general practice sector from the disease control sector. The two sectors were physically separated and were also attended by different personnel, ensuring that both spaces were managed safely and independently. The newly installed disease control sector, which is located outside the main hospital premises, consists of the SaFE clinic for patients with respiratory symptoms, a selective care clinic for suspected cases, and treatment ward for confirmed patients.
In the early stages of the outbreak, the hospital also proactively installed the country’s first international traveler information system (ITS), which enables the automatic identification of suspected patients and guides them to the patient triage station. Unlike older systems wherein a patient’s travel history can only be identified in the doctor’s office, the ITS can automatically check if visitors came from any outbreak countries.
For long-term disease control, Ilsan Hospital also uses a mobile app and kiosks to effectively control the over 5,000 to 7,000 visitors which go to the hospital on a daily basis. At present, the hospital is proactively preparing an in-hospital telemedicine system to protect its staff. It will also roll out an algorithm-based rapid response team to keep the system simple and efficient with a view to acquiring long-term capacity for sustainable disease control.