APSS – Healthcare Trust of the Autonomous Province of Trento
I-PRO: Innovative multi-professional PROgram for combating Covid-19 at all levels
Given the characteristics of the pandemic, the Healthcare Trust of the Autonomous Region of Trento (APSS) promoted I-PRO, a full innovation program that involved the whole health system. I-PRO had four objectives: first, it aimed to increase the adoption of smart healthcare solutions; second, its goal was to enhance the positive impact of APSS on citizens’ health; third, it served as a platform to coordinate with local and national institutions in monitoring the pandemic; and fourth, it worked to enhance the creativity of healthcare professionals.
To achieve these goals, all healthcare professionals personally re-directed all the management, treatment and care processes through the implementation of a series of initiatives linked to their practices. Through the use of technology, APSS was able to create a robust contact tracing framework. This allowed Trento to diagnose the highest number of COVID-19 cases nationwide while at the same time keeping the number of affected frontline health workers low. At the same time, smart working solutions allowed hospitals and other healthcare providers to simplify their administrative procedures. I-PRO also allowed healthcare workers to efficiently monitor patients who are in home care. A 24/7 psychological support system was also provided for both citizens and staff.